Maybe they should look into a non-freemium business model. But that won't happen because they want to have as much personal data as possible.
- Parent talks about a paid product. If they wants to burn tokens, they are going to pay for it.
- Those phone requirements do not stop professional abusers, organized crime nor state sponsored groups. Case in point: twitter is overrun by bots, scammers and foreign info-ops swarms.
- Phone requirements might hinder non-professional abusers at best, but we are sidestepping the issue if those corporations deserve that much trust to compel regular users to sell themselves. Maybe the business model just sucks.
I don't like requiring phone numbers either, but saying OpenAI shouldn't do freemium model for hottest tech product of this century (AI) is a fundamental misunderstanding of how humans and the world works.
Also, if they don't do freemium they're getting way more valuable information about you than just a phone number.
What part of this thread relates to freemium? Use of the API requires tokens that are paid for. General use of the AI via the web interface does not require a phone number.
Only requiring the phone number for API users feels needlessly invasive and is not explained by a vague "countering fraud and abuse" for a paid product...