gboss 2 days ago

What we do is enforce that everyone keeps one ticket in JIRA as in progress and use a timekeeping add on. The tickets role up to epics and initiatives. I review each top level initiative and epic with finance and they deem it capitalizable or not. Then we add a haircut. It’s really not that much work. We have an hour meeting monthly to work it out but I make sure to exclude my mainline engineers. They don’t need that

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tough 2 days ago

How many engineer-hours are lost amongst the whole company each semester to report all these mindless tickets?

oasisbob 2 days ago

A lot.

It also warps outcomes towards a metric which "is only used for tax purposes" but which also is reported ritualistically with an expectation of compliance.