mlcruz 6 days ago

Nice to know about Recall!

Right now we handle all of our recordings internally, since having a bot join our calls is a dealbreaker, but it is something that i'm going to take a closer look at. Your product is very interesting for our problem domain, but having a bot join our calls is a big no.

About the compliance recording:

Microsoft teams allows for two modes of call recording (https://learn.microsoft.com/en-us/microsoftteams/teams-recor...):

- Convenience recording- an ad-hoc recording of a call or meeting that a user starts and manages. For an overview of convenience recording, see Overview- Recording and transcription for Teams meetings and calls. -> This requires a bot to join the call

- Compliance recording-calls and meetings that are automatically recorded without user intervention and owned by the company, using a third-party solution. -> This does not require a bot to join the call. The audio is streamed directly to the server, no bot required.

It is somewhat painful to roll your own compliance recording bot without a third-party, but it is possible (even if badly documented).

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smw 6 days ago

How does that work in two party consent jurisdictions?

mlcruz 6 days ago

It is possible to prompt the user for consent right as they join the meeting, up to the implementation.