> Nomi joins your video calls
How will you obtain consent for this from everyone participating in the call?
Good question,
When Nomi is invited to a meeting:
1. It always clearly identifies itself by name in the participant list (e.g., "Nomi.so Notetaker" or "Nomi.so [Host's custom name]'s Notetaker") so everyone can see it's present.
2. It also posts a message in the chat at the start, informing all participants that it's there to take notes and that the call is being recorded/transcribed.
If you're the host initiating Nomi, for instance through our desktop app integration, there's an additional step: you're required to explicitly confirm that all participants have consented before Nomi will join and start recording.
These in-meeting notifications and host confirmations are designed to ensure transparency. We're primarily focused on use cases, especially with enterprise clients, where trust and ethical recording practices are mandatory to make a deal. We have a strict policy against any covert use and have taken action, including banning accounts, when misuse is identified.
That doesn't sound completely forthcoming. It's doing more than taking notes.
Would be super insightful to get the "more" discussed to avoid any strange feeling.
We currently have the following;
"Nomi.so is recording the call and assisting [Name] representative"
If I am in a call with someone using Nomi, can I send a message in the call or wherever to disable it, or will I have to ask the person using it to turn it off?
> If you're the host initiating Nomi, for instance through our desktop app integration, there's an additional step: you're required to explicitly confirm that all participants have consented before Nomi will join and start recording.
And in-car navigation systems make you promise to never touch the screen while you're driving the car on the road.
Interesting analogy!
For instance, some cars periodically check if your hands are on the wheel. (Tesla does that, right?)
This type of check could helps confirm you are still engaged and proactively asking for consent. That would be a big step for us, we have searched the whole note-taking industry and it is very hard to find a method that is truly foolproof.
If you have a solution that wouldn't rely on pure user trust, please let us know.
> If you have a solution that wouldn't rely on pure user trust, please let us know.
Off-the-top-of-my-head... your software gets the video feeds of the other participants in the call, right? Your service could prompt people to give a simple Thumbs-Up / Thumbs-Down gesture to their cameras to signal consent (or text-chat message for those who can't gesture).
I can understand if there are legal reasons to inform, or if there is concern about the call data leaving local.
However, if the model was run locally, I do not think a product like this should need to notify that it is running.
There is nuance around whether an actual recording of the call would be stored. For example, keeping a copy without notifying the other party creates an unexpected risk if there was a data leak.
But otherwise this kind of behavior will become no different from a noise reduction filter passing over the audio channel.
It is simply augmented reality intended to assist in humans relating to one another.