One step would be not to locate all of the call centers in countries where “stealing money from elderly Americans” is a noticeable part of their GDP.
You are writing this as if you know what countries Coinbase's call centers are located in and the role of organized crime in their economies, but you don't actually know either of those things.
Lol, that's because while Coinbase emphasizes its commitment to security and compliance specific details about the geographic distribution of its offshore personnel are not disclosed in its public filings.
My perspective was more "That's because you post contentious statements in public fora with no reason to believe that they are true, hoping to get a big reaction by offending people."
The fact that offshore support is allowed to access KYC information for US-based customers should be against some sort of regulation.
You mean like in the USA?
> ...bribed AT&T employees at a call center in Bothell, Washington, to "use their network credentials and exceed their authorized access to AT&T's computers to submit large numbers of fraudulent and unauthorized unlock requests on behalf of the conspiracy and to install malware and unauthorized hardware on AT&T's systems," according to the indictment.
https://abcnews.go.com/Politics/att-employees-bribed-1m-unlo...
Not sure how bribing employees to unlock phones early is comparable to defrauding elderly people.
Read my comment further:
> ..install malware and unauthorized hardware on AT&T's systems
That's not as harmless as unlocking phones early. A major carrier that has access to texts, geolocations, and call logs being hacked like that is extremely concerning.