Doesn't every site route every support request for every reason into the digital trash can? You're supposed to just make a new account, using as many mechanisms as possible to make sure the site can't link it to your old account.
I’m not even sure that’s possible for some sites.
A few years ago I tried to create a separate digital footprint from scratch (just an experiment out of boredom when my isp offered a second number for free). I used an ultra cheap never before used android phone and set it up outside my home.
Google went nuts. All sorts of captchas, security checks and attempts to link me to other information popping up on every step. Eventually it wouldn’t let me use the phone unless I provided a credit card number.
Apple secretly linked my account to my >15 year old inactive account as well as another random account that isn't even mine. Nothing happened of it until I let my iPhone sync its settings to a new iPad. The iPad spammed a password input form for my old account that blocked all other UI elements. It didn't accept any password even after a password reset. Took me an hour to make the tablet usable again. The password form still randomly pops up every few weeks and there seems to be no way to fix the mess.
Bonus: the iPad's device name is now "My iPhone" because it also synced the device name from the phone.
I had this same issue. About once a week it would prompt me for the password for an old Apple ID. I eventually started over from scratch to work around the issue.
I too sell my phone and buy a new one and also get a new phone number each time I get banned
Someone from X Support replied, basically told me to fuck off and that this would happen after my second or third appeal... so no.